Help with receiving your flowers, changing an order or arranging regular bouquets.
Collection is available Tuesday-Friday, 10am-5pm, and Saturday, 10am-2pm.
For standard same-day local delivery, order by 4pm Tuesday-Friday or 1pm Saturday. These are order cut-off times, not delivery times.
East Hull delivery is £6. West Hull delivery is £8 and is handled by our sister branch. Patrington and the surrounding villages are £8. If your address is local but is not listed, please call the shop to arrange delivery.
If nobody is home, we will look for a suitable safe place at the address or leave the flowers with a neighbour, with a note through the door. If neither is possible, we will re-deliver the next day free of charge. After two unsuccessful delivery attempts, a further delivery charge applies.
This is our local delivery service. Postal deliveries follow the courier's delivery arrangements.
For cancellation of a fresh flower order, please give the shop at least two days' notice before collection or delivery. Changes may not be possible once the florist has started making your arrangement. Please contact the shop as soon as possible if your plans change.
This is our fresh-flower cancellation policy, not a restriction on your statutory rights. Different cancellation rights may apply to other products, including cards.
If your flowers arrive damaged, please contact the shop. We can arrange a replacement bunch. This does not limit your statutory rights, including any right to a refund.
Subscriptions are paid upfront for the full six- or twelve-month plan. You pay for delivery once; subsequent subscription deliveries are free.
The usual subscription delivery is the first Tuesday of each month, with changes around bank holidays. Please contact the shop to agree your first delivery, any bank-holiday changes and the additional dates for twice-monthly plans.
Call or email the shop for help with your order. You can also write to us at:
Floral CuriosityFresh flowers, thoughtful floristry and plants in the heart of Hedon